A Business with History
Innovation and success define the trajectory of …
Innovation and success define the trajectory of Loja do Condomínio which was born in June 2002, with the opening of the first four units.
The rapid expansion of Loja do Condomínio is due, firstly, to the innovation of the idea supported by the strong evidence that the condominium administration is, ever more, an indispensable service in a country where more than two and a half million families live in horizontal property.
Thus, our investment is closely linked to the need to promote in this sector a change that generates confidence.
We wanted to open our doors to the owners, where the information and proximity would be factors of credibility.
Today we are sure to have it accomplished, achieving an exponential notoriety as an international presence.
With a concept where simplicity and objectivity rule, Loja do Condomínio has always tried to provide conditions that make franchisees and owners life easier, bringing them savings, safety, commodity and accessibility.
Last but not least, we also want to note that Loja do Condomínio develops an activity guided by principles of professional ethics, respect for customers and strong and dynamic partnership with franchisees.
Today we are undoubtedly a reference brand in the national franchising.
It’s good to work like this
A Confidence Commitment
Loja do Condomínio is presently the market leader …
Loja do Condomínio is presently the market leader in condominium management in Portugal. We work with more than 600 professionals which reinforce every day the need of our existence.
An enterprising, dynamic and innovative team that constantly seeks for simple and effective solutions for the apartment owners.
Our stores have a wide variety of services, structured into modular plans that allow response to various needs of our clients
We value the relationship with the apartment owners of the buildings we manage, by providing easy and quick access to all the information about their condominium: either by personal attendance in the stores or by computer, via internet.
With our franchisees, we assumed a commitment of full partnership, either in the engagement that we daily impute to our activity, or in the dedication with which we solve the adversities.
The bond that we establish is continuous, zealous and solid.
Intending, through a convergence of interests and reach of common objectives, the satisfaction of franchisees, clients and employees, our leadership strategy is based on the following factors:
CUSTOMER – Strong orientation and relationship with the customer;
SERVICE – Quality, exactness and innovation – keeping continuously a proactive attitude.
BRAND – Strengthening of the position and image in the marketplace.
Our franchisees are sure to start a business with high potential of clients, having all the technical and human resources to provide a quality service – facts that make them market leaders in the intervention area of their stores.
We exist to simplify the life of our customers …
We exist to simplify the life of our customers and stepping up the value of its heritage.
We maintain strong relations based on principles that promote confidence, objectivity and quality.
Pursuing the objective of increasingly providing, an excellent quality service, always privileging the relationship with customers, Loja do Condomínio Company has introduced its own Code of Ethics, as expression of the values that guide the franchising system.
Being a good professional means being ethical, always, because only taking the honesty way, the respect and non-discrimination one can establish a good human relationship.
The tradition continues to be as it was.
Loja do Condomínio franchise offers the …
Loja do Condomínio franchise offers the opportunity to develop, with a low investment, a professional activity with high profitability. A business with excellent perspectives of success designed to make each store a market leader in its intervention area, making LDC the biggest Condominium Administration brand in the country.
With an integrated services offer, Loja do Condomínio offers to the apartment owners the best solution for its condominium.
Administration, maintenance and cleaning are part of Loja do Condomínio base offer, where other services and / or offerings are joined which range from the insurance to assistance 24 hours / day.
A dynamic strategy based on own technological tools, where the centralization of services, innovation and training are the key to the success of each store.
In Loja do Condomínio store you will find a strong support structure in several different areas, having been recognized as the best network support in 2013.
Technology and training at the service of your business
Betting on a policy of commercial and technological innovation, Loja do Condomínio always tries to be at the forefront.
In our daily activity, the watchword is simplified, in particular using the new technologies.
We have set up a own software, whose System automates and centralizes large part of administrative tasks of our Franchisees.
Its functionality resides in the processing of data relating to update all the information for each condominium, which results in a more rapid execution of the services using a minimum of collaborators. This system allows each apartment owner, comfortably at home, have access to the information from his condominium, still allowing the automatic payment of the condominium dues.
We simplify processes, we reduce costs.
Support and Training, Always.
The franchisee receives initial training that enables him to explore the business within the quality standards established by the Condominium Store.
For better performance in the condominium administration and its business management, regular training actions are given, aim to upgrade knowledge, training concepts and innovate methods.
LDC training, Loja do Condomínio training department, is a training entity accredited by the Directorate General for Employment and Labor Relations (DGERT), a factor that distinguishes Loja do Condomínio professionals in the market and constitutes an important competitive advantage.
Loja do Condomínio is a business with excellent …
Loja do Condomínio is a business with excellent perspectives of success and based on several fundamental pillars, from which we highlight:
– Low cost investment;
– Low operating costs;
– High profitability;
– Diversified services;
– Exclusive software system;
– Cared corporate image;
– Exclusivity zone Assignment;
– Strategic partnerships;
– Support and training.
By a consolidated structure with a continuous support System in several areas:
– Preparing and opening the store
Loja do Condomínio gives you the opportunity to create your own business independently, where you can count with the support of a team that guides you in your activity. Based on cooperation and sharing system, Loja do Condomínio allows the concretization of a business with proven results.
We provide a service of excellence to your business, always privileging the use of the most innovative technologies and allowing that our franchisees are successful businessmen.
Our Franchisees are an integral part, of Loja do …
Our Franchisees are an integral part, of Loja do Condomínio success. It’s in the value, effort and dedication of all where our franchise system finds more reason to be.
We search for people with will to win, high maturity, entrepreneurship, teamwork ability and financial situation compatible with the investment.
It should be a dynamic person with a strong appetence for the commercial area and a high level of organization, not being required any experience in condominium management.
The exclusive dedication to the business is a key driver for success
“In any activity to profitability and the rapid return of investment is proportional to the dedication, commitment and motivation.”
“Whatever you do, do it with joy.”
Being Our Franchisee is first and foremost to be …
Being Our Franchisee is first and foremost to be a partner than in every day has our full support.
Our partners are those who believe in Loja do Condomínio success, based on professionalism, rigor, transparency, innovation and quality service.
Belonging to a Portuguese brand, of strong reputation and development.
A business concept extensively tested that will allow a safe and profitable professional activity.
If you wish to join our selection process of new Franchisees, please click here.
The purpose of the franchising system …
The purpose of the franchising system accreditation, pioneering project in Europe is to give the market a guarantee that the certified brands have good franchising practices, respecting the European code of Conduct and the principles that govern other certifications of known quality. The initiative is developed by the Portuguese Franchise Association (FPA), jointly with the EIC (International Certification Company), and approved by the IPQ (Portuguese Institute of Quality).
It was with pride that Loja do Condomínio has concluded in April 2005, its Franchising System certification process – renewed annually.
We were the first Portuguese brand under a franchising framework to have its system certificate.
Loja do Condomínio is audited annually, in aspects such as the rigor of the franchising internal organization, franchising contract, evaluation and treatment of applications, initial and continuing training of the franchisee, pre and post opening of the business support, corporate image and network strategy, among others, are evaluated.
The certification fosters trust not only in the franchisor / franchisee relationship, but also near the final customer. This certification places Loja do Condomínio in the forefront of franchising “made in Portugal” and is, for current and future franchisees, the assurance that the brand and the network are ruled by the most rigorous best practices, practices, as well as complies with all requirements and criteria of the European Code of Franchising Deontology.
Certification of the Condominium Administration Service
A service of excellence.
The quality certification of condominium management service, gives Loja do Condomínio the credibility and trust that the apartment owners require. In a process begun in partnership with SGS in 2009, Loja do Condomínio has created a technical specification that serves as a standard for condominium management in Portugal.
All details are rigorously studied. We work under strict parameters of excellence in the provision of services, ensuring to our customers satisfaction and motivation to be part of the success and leadership of our brand.
Training entity accredited by DGERT – Directorate General for Employment and Labor Relations.
LDC training, Loja do Condomínio training department, is a training entity accredited by the Directorate General for Employment and Labor Relations (DGERT), a factor that distinguishes Loja do Condomínio professionals in the market and constitutes an important competitive advantage. We develop training activities where theoretical concepts are applied in simulated situations in order to prepare our franchisees for real situations. We give Training modules for Store Managers and Coordinators, Cleaning and Maintenance Technicians. Besides the basic training, updates and review actions are performed when necessary, in order to standardize and ensure the quality standards of the services provided by the network stores.