Privacy Policy

privacy policy


This policy contains the rules governing the collection and processing of personal data by Nova Franquiger from its site These rules do not replace any clauses that are the subject of special agreement with any customer, partner and / or vendor. In this case, the present policy could complete such documents but does not replace them. Holder and / or Client and / or User terms are used interchangeably in this Policy to designate the holder of personal data. By providing your personal data Nova Franquiger, the holder acknowledges and declares that:

  • He is over 18 years old ;
  • Authorizes the collection, treatment and processing of personal data as described here.

a) Identification of the entity responsible for processing

Nova Franquiger, S.A. headquartered in Sintra Business Park. Ed 1, 2R, 2710-089 Sintra, inscribed in the Commercial Register of Sintra under the single registration and collective person 511 090 676, with registered capital of € 248.400,00 (hereinafter Nova Franquiger). Contacts:

b) Purpose of personal data collection

Nova Franquiger S.A. provides condominium management services and franchising networks exploitation. To this end, Nova Franquiger S.A., needs to collect personal information for the following purposes:

  • Applications to LDC franchisees
  • Receive CVs of users who wish to integrate Nova Franquiger staff and / or its franchisees.
  • Send to Customer marketing information, including sending newsletters to customers who have requested it, provided that Customer has given its consent and has not refused the use of its coordinates for this purpose.

c) Identification of categories of data to be collected

Name, email address, telephone number, address and occupation, birth date, marital status, VAT registration number, identification card, number of dependents, educational qualifications, bank references, professional information, financial information and spouse personal data in case it has taken its unequivocal and informed consent. Nova Franquiger S.A., collects the information of the data subject by completing the form provided in the various areas of the site, or through email. The information on the forms marked with a * are mandatory. Failure to provide information marked as mandatory will result in the impossibility of analyzing the information required for applying for franchisee and / or inability of providing the requested services, as applicable. In the cases of online CV collection, it may result in not analysis of the receiving CV . Collecting data over an open network: The user is alerted drawn to the fact that the information collected / sent over open networks can travel on the network with out security and the risk of being seen and used by unauthorized third parties exists. Thus, we recommend to adopt additional measures when using the internet for transmission of your personal data, such as encryption, firewalls and updated antivirus use, among others. Nova Franquiger S.A., keep the data for a period of 12 months. Nevertheless, Nova Franquiger may need to retain certain data for greater period, in the purpose of compliance with legal obligations.

d) Recipients or categories of recipients of the data

The data are collected and maintained by Nova Franquiger for the purposes described in b) above, with absence of data communication to third parties, except in cases of CV data reporting, requests for proposal to franchisees as well as requests in the area – My Condominium and reporting to the authorities such as the IRS and Social Security, for purposes of compliance with laws and regulations. Data is stored by an external entity, and the contractual relationship is governed per contract in which security measures and treatment organization are defined and which specifies that it only acts by the instructions of Nova Franquiger.

e) Right of access and right of correction of your personal data

  • The data subject has the right of access, rectification and deletion at any time, of his personal data.
  • The data subject may refuse the use of its coordinates for the purpose of receiving marketing materials from Nova Franquiger.
  • The data subject may exercise any of these rights in writing at the following email: or by letter or fax sent to our office located in Sintra Business Park, Ed 1, 2B, 2710-089 Sintra.
  • f) Transfer of data outside the European Union

    No data will be transferred outside the European Union.

    g) Measures for the protection of personal data

    Nova Franquiger S.A., adopted the technical and organizational measures to ensure the security of personal data and to prevent unauthorized use or access, modification, illicit or accidental destruction and accidental loss, including firewall, setting access levels, backup copies and disaster recovery procedure. Some of the features can only be accessed via login. For this the user must have a user name and an access key to be given by Nova Franquiger. The user is responsible for protecting the confidentiality of such information so as not to allow unauthorized access to its account and the related personal data, limiting third party access to your computer, using secure sessions (https) and logging off when it ends, among others.

    h) Cookies – automatic data collection

    Nova Franquiger S.A., can use in your website cookies, web beacons and other similar files in order to improve site performance and user experience. Cookies are small text files that a website can place on your computer or mobile device of the user that allow the recognition of the User Equipment the next time the user visits the site. It is a common practice on the Internet because it allows the recognition of the user while performs his researches on the internet. For example, when a user returns to the previous page of a site, a cookie allows you to return to this page with the preferences that the user had previously selected. Some cookies contain personal data (for example when the user uses the “remember me”, the cookie stores the user name, which may be constituted by the name of the data subject). Most search engines use cookies but, equally, allows to the user that this functionality can be disabled. In case you want to know more about cookies and how they can be eliminated can visit, among others:

    Nova Franquiger S.A., uses the following cookies on the client area of LDC:

    • Session cookies for authentication, which become obsolete as soon as the search engine (browser) is closed. These cookies don’t permit the identification of the user. Nova Franquiger S.A., uses the following cookies on the LDC site
    • Analytical Cookies for the site performance analysis, which become obsolete as soon as the search engine (browser) is closed. These cookies don’t consent identification of the user.

    Except in cases where the user has disabled cookies in its browser, when the user continues navigating and using Nova Franquiger S.A., site, he consents to the use of those cookies. The browsing experience on the site will necessarily be less enriching if cookies are disabled but this doesn’t prevent the use of the Site by the User. You can contact us for any request or question you may have about cookies through our email:

    i) International use

    If the user is outside of Portugal, we inform that the data are housed in a server located in Portugal, applying the rules of data protection that may be different from those applicable in its country of origin, even within the European Union.

    j) Law and jurisdiction

    This policy of protection of personal data is governed by Portuguese law. In this case, the User and Nova Franquiger agree that the District Court of the Great Northwest Lisbon – Sintra shall have exclusive jurisdiction to settle any dispute which may arise concerning the interpretation and / or implementation of this privacy policy.

    k) Changes

    The present policy of personal data protection shall take effect on November 28, 2013. Nova Franquiger S.A., may periodically change this policy in order to reflect changes in legislation or changes to the site itself and the related contents. The User will be notified of such changes to this Policy to the address provided to Nova Franquiger and / or through a notice posted on this site.


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