Privacy Policy

This Privacy Policy sets out the terms under which Portik, S.A. processes personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), as well as applicable national legislation.

This policy applies to the use of the website www.ldc.pt and to the activities carried out by Portik, S.A. in the scope of condominium management and the operation of franchising networks.

This Policy does not replace specific contractual clauses entered into with clients, partners, franchisees or suppliers, and may only complement them where applicable.

1. Identification of the Data Controller

The controller responsible for the processing of personal data is:

PORTIK, SERVIÇOS IMOBILIÁRIOS, S.A.
Registered Office: Sintra Business Park, Building 1, 2R, 2710-089 Sintra
Corporate Tax Number: 511 090 676
Contact: info@ldc.pt

2. Principles Applicable to Data Processing

Portik, S.A. ensures that personal data is processed in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality, as set out in Article 5 of the GDPR.

3. Purposes of Processing

• Management of franchisee applications for the LDC brand;
• Receipt, analysis and management of candidates’ CVs;
• Management of contact requests, information and communications made via the website or by email;
• Sending marketing communications and newsletters, where the data subject has given consent.

4. Categories of Personal Data

• Identification data;
• Contact data;
• Professional and academic data;
• Tax and administrative data;
• Financial and banking data, where applicable;
• Third-party data (namely of a spouse), only with the prior, free, informed and explicit consent of the respective data subject.

Data is collected through electronic forms or direct communications from the data subject.

5. Legal Grounds

• Performance of pre-contractual steps or a contract;
• Compliance with legal obligations;
• Consent of the data subject;
• Legitimate interest of Portik, S.A., provided that the fundamental rights and freedoms of the data subject do not prevail.

6. Retention Period

• Applications and CVs: up to 12 months;
• Data processed within a contractual relationship: for the duration of the contract and for the legally required period after its termination.

7. Recipients of the Data

• Franchisees within the network, in the context of respective applications or requests;
• Public entities or administrative authorities, where required by law;
• Subcontracted entities responsible for hosting and technical support of information systems, under a subcontracting agreement pursuant to Article 28 of the GDPR.

8. International Data Transfers

No personal data is transferred to third countries or international organisations.

9. Rights of Data Subjects

• Access their personal data;
• Rectify inaccurate or incomplete data;
• Erase data, where legally admissible;
• Restrict processing;
• Object to processing;
• Data portability, where applicable;
• Withdraw consent, where processing is based on consent.

These rights may be exercised by submitting a written request to info@ldc.pt.

The data subject also has the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

10. Security Measures

Portik, S.A. implements appropriate technical and organisational measures to protect personal data, in order to prevent unauthorised access, loss, destruction or improper disclosure, including access controls, firewalls, backups and recovery procedures.

11. Cookies

The website may use strictly necessary cookies and analytical cookies aimed at improving performance and user experience.

Cookies can be managed through browser settings, without affecting the normal operation of the website.

12. International Use

Personal data is processed on servers located in Portugal, and Portuguese and European data protection legislation applies.

13. Applicable Law and Jurisdiction

This Policy is governed by Portuguese law.

Without prejudice to the right to lodge a complaint with the CNPD, the Court of the District of Greater Lisbon Northwest — Sintra shall have jurisdiction to resolve any disputes arising from this Policy.

14. Policy Updates

Portik, S.A. reserves the right to update this Privacy Policy whenever necessary, and any changes will be duly published on the website.